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BOUT THE COMPANY Legal Benchmarking Group (LBG) serves professionals across the financial, corporate, and professional services sectors, covering markets such as transactional advisory, consultancy, regulatory, and litigation/arbitration. LBG is a highly diversified business with services that support clients' market intelligence, business development, and workflow solutions. The group operates out of three primary hubs (London, New York and Hong Kong) and have customers in over 150 countries ...Read more about Head of Research, IFLRMore
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Job purpose To drive the long-term growth and sustainability of the business by elevating our customers’ experience throughout the duration of their product subscription. Principal responsibilities include: Delivering timely, clear and helpful customer service – our business as usual Nurturing collaborative, trusting and productive interpersonal working relationships with the customer base we aim to delight Managing and maintaining our customers' profiling/sponsored content on our bench ...Read more about Customer Success ExecutiveMore