Senior Director - UI/UX

Purpose of the role

As Senior Director of UI/UX you will lead and evolve our user experience strategy across a suite of proprietary B2B commerce technology products. This role is pivotal in shaping intuitive, scalable, and AI-forward user experiences that drive measurable business outcomes. You will lead a cross-functional team of designers and collaborate closely with product owners, engineering, and stakeholders to ensure our design systems and interfaces are not only elegant but also purposeful and user-centric.

Key Responsibilities

• Define and drive the UI/UX vision and roadmap across multiple enterprise products, ensuring alignment with business goals and user needs.
• Employ modern UX paradigms that embrace the evolving landscape of AI-powered interfaces. Encourage experimentation and challenge legacy design assumptions.
• Lead, mentor and scale a high-performing team of UX/UI designers, researchers, and prototypers. Foster a culture of collaboration, innovation, and continuous learning.
• Partner with product managers, engineers and business stakeholders to translate complex requirements into user-centered design solutions.
• Oversee the development and governance of a scalable, customer-first design system optimized for self-serve experiences.
• Lead the creation of detailed user journey maps, personas, and experience flows. Ensure design decisions are grounded in user research and data.
• Deliver high-fidelity prototypes and video walkthroughs using tools like Figma and other modern design platforms. Clearly articulate design concepts and rationale to internal teams and external clients.
• Ensure that all design efforts are focused on solving real user problems and delivering tangible business value—not just visual polish

Knowledge, Skills + Experience

• Strong experience in UX/UI design, including experience in a leadership role.
• Proven experience designing for enterprise B2B platforms, ideally in commerce or transactional systems.
• Strong portfolio demonstrating user-centered design, systems thinking and measurable impact.
• Deep understanding of AI trends in UX and how to apply them to real-world product experience
• Expertise in Figma, prototyping tools, and design system frameworks.
• Exceptional communication and storytelling skills, especially with clients and executive stakeholders.
• Experience working in cross-functional product teams.