Administration Assistant

Administration Assistant

Bentall Business Park, Washington NE37 3JD

Permanent – Full Time (37 hours per week)

Freedom are looking for administrators to work in our newly refurbished building in Washington on a prestigious 8 year framework with Northern Powergrid (are we allowed to mention npg?)

We are looking for people who enjoy working within a team with a confident telephone manner and a keen to learn attitude as full training will be given

Duties include:

• Setting up of jobs as they come into the inbox
• Contacting customers to book in surveys
• Liaising with our surveyors to book in their work
• Build the workpacks required to allow the surveyor to undertake the role in an efficient manner
• Updating of customer systems
• Undertake customer satisfaction calls post completion of the works
• Raising of permits on our streetworks system

What we’re looking for:

• Strong IT Literacy & Numeracy Skills
• Previous experience in an administration role
• Experience with Purchase Order processes - Desirable

Next Steps: 

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.  

We’ll do our best to outline the recruitment process to you ahead of timewith plenty of notice.If you require any accommodations to participatein the application or interview process, please let us know and we will work with you to ensure your needs are met. 

About Us 

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be

#LI-DNI