Production Coordinator

Purpose of the role

Production Coordinators are responsible for coordinating suppliers to produce our clients’ designs. Production Coordinators complement the production centre by managing supplier production and overseeing assembly and packing of articles in the required quality and time frame. We expect our Production Coordinators to be highly technically skilled, organized and attentive to detail (to operate and master our ERP system), good communicators, planners, and team players working closely with business teams and Production Centre production managers, assembly teams, logistic managers and finance department.

Key responsibilities

• Production Coordination: Manage all aspects of production with vendors, ensuring delivery timetables and maintaining current status of assigned projects at all times and indicate appropriate vendors for production, plan and track supplier production and set priorities accordingly.
• Supplier Management: Develop and sustain excellent relationships with assigned suppliers, liaison between different material suppliers for cross production checks.
• Communication: Key contact for Production Planner and suppliers on project status and details, provide clear and timely solution-oriented communication to suppliers and internal team members.
• Quality Control (together with QA Dept.): Ensure quality and on-time delivery of production articles, plan inspections at supplier’s facilities and on incoming components to warehouse, ensure packaging standards reflecting client’s needs.
• Financial control: Work within established operating budgets, analyze job revenue, cost and profitability by job and/or project.
• Claims handling: Manage claims of damaged or missing components.

Knowledge, Skills + Experience

• Professional:

  • Strong experience in production area – ideally in retail fixture fabrication or related industry.
  • Technical education is a big plus (furniture, mechanical, civil engineering, architecture).
  • Able to read and comprehend technical drawings.
  • Advanced knowledge of materials and production technologies in joinery, metal works, plastics, printing and glass works.
  • Supplier relationship management skills – ability to build and maintain strong, mutually beneficial relationships with suppliers and develop incentives to encourage suppliers to achieve greater excellence.
  • Project management skills – organizational and planning abilities in combination with time management skills and ability to multitask.

• Personal:

  • Open, Honest and Direct
  • Stress resistant and able to focus under time pressure
  • Excellent communication skills for both personal and written interaction with suppliers and internal teams.
  • Ability to multi-task without losing focus and control
  • Perfectionist with a high level of attention to detail
  • Drive for development and self-improvement

• IT:

  • Advanced level of MS Office (MS Excel is a must)
  • Knowledge of ERP systems
  • Knowledge of 3D design software or Inventor or SOLIDWORKS software

• Languages:

  • English – advanced level required for daily written and verbal communication + knowledge of technical English
  • Another language (relevant for client’s needs) is an advantage