Campaign Specialist

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software.

Founded in 2022, CACI Services India is playing a key role in empowering digital transformation for CACI clients, by becoming a seamless integrated offshore software development capability for CACI Business Units, committed to delivering innovative, high-quality solutions, while fostering strong, collaborative partnerships and transcending geographical boundaries.

Integrated Marketing Group - Core Business Activities

The Integrated Marketing Group of CACI leads the way in customer management (both digital and offline), by helping clients acquire, develop and retain customers through effective customer strategy planning, optimising marketing campaigns and customer insight. Our work is underpinned by high quality consumer and market data and leading edge technology. Our core business activities are detailed below:

Strategy & consulting

Marketing systems design, build and integration

Provision of hosted customer management services

Analytics and insight

Consumer data

Multi-channel campaign execution

How We Work 
CACI’s policy is to recruit, develop and retain the very best staff and empower them to provide outstandingly high quality work for our clients.  We operate in a fast moving marketplace and believe certain fundamental values set CACI people apart. 
We believe in best quality service and delivering outstanding value to our clients  

We take pride in our work and in being flexible, innovative, resourceful and distinctive

We ensure that anyone we deal with (client, supplier or colleague) is treated with courtesy and respect

We take responsibility for our actions and always act with honesty and integrity 

The Role

CACI is looking for a Campaign Specialist to join our MarTech Enablement Team. The ideal candidate will: 
Work on digital marketing campaigns across a range of digital channels using a number of industry leading Campaign Management/Engagement platforms 

Lead and facilitate client workshops  Carry out end to end campaign migrations  \

Support discovery workshops

Support implementation of campaign build into new CRM system & IP Warming

Aftercare support post go live

Support brands to understand the capabilities and maximise the use of their tools

Deliver training to clients in campaign management tools and marketing best practices to become experts themselves.

Build an in-depth knowledge of our tools, internal and external processes for several clients. 

Become a 360 CRM expert working across multiple high profile, international brands across a variety of CRM tools.

This is a varied role and will give the candidate a real opportunity to become an expert in their field. They will report into the Campaign Operations Manager and work closely with our strategy, creative production, data and project management teams across a range of exciting projects. 

Candidates will need experience of campaign development, quality assurance, data management, campaign deployment and reporting. They will work as part of a fast-paced, client-responsive team and will need to be proactive with working on projects with strict deadlines to meet commercial and CRM targets. There will be a strong support structure and specific training on platforms and CACI’s QA standards, but we are looking for someone who can hit the ground running, who is proactive and able to use their initiative to support multiple accounts from day one. This role may require to be onsite at clients, so it is important that the candidate is willing to be out of the office and travel as and when required, as well as having strong client facing skills. Whilst the team is well supported by a Project Management Office, we are looking for someone who can prioritise and manage their workload autonomously, responding to briefs on time, budget and above all to a high-quality standard.

The candidate will gain experience working across a range of leading international brands within the Retail, Financial Services, Automotive Transport and Utility sectors. We anticipate that the successful candidate will be able to quickly grow as the team develops and we continue to win new work.

Specific Tasks 

Campaign build and execution

Data selection and manipulation of target audiences

Implementation of complex campaign journeys

Use of tool’s features to set up and deploy scheduled, automated and triggered campaigns 

Campaign set up quality assurance

Timely deployment of campaigns

Quality Assurance and proofing of campaign content and creative

Confidently deliver client facing status reports, updates and presentations to a variety of stakeholders

Able to be the CRM lead on projects from end to end

End to end campaign migrations

Prepare, and facilitate client discovery workshops 

Skills and Attributes

Must have: 

At least 2+ years’ experience using one or more of the following campaign management platforms to execute campaigns:

‘Must Have’ platform experience in Braze

‘Nice to have’ platform experience in at least 1 of the following platforms: Optimove, Salesforce, Braze or Bloomreach.

Previous positions as Campaign Manager with client interactions

Previous experience building out and executing multi-channel campaign journeys 

Ability to interrogate campaign briefs and interpret campaign requirements

Results orientated and an understanding of measuring success of campaigns

Good understanding of Digital Marketing, specifically Email, SMS and Push channels

Great attention to detail and logical thinker

Team player with excellent communication skills and willingness to learn

Experience of working in a fast-paced organisation

Good time management skills and proven ability to meet tight deadlines 

Ability to interact directly with clients and build strong relationships across the board

Confident with Microsoft Excel 

Nice to have 

Experience with one or more of the following campaign management tools: Salesforce Marketing Cloud, Acoustic, Adestra, DotDigital, Eloqua

Confident with data querying (SQL/SPSS)

Exposure to Unica, PeopleStage, Faststats, Adobe Target, Litmus, Google Analytics

Knowledge of Javascript, Liquid, HTML and CSS

Understanding of email, social, mobile and display best practice