Clinical Administrator

Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.

Through science, technology, and maintaining a clear focus on people, we make mobility possible.

We have a fantastic opportunity for a Clinical Administrator to work as an integral part of our small team of Orthotic Service Administrators based at our Northampton centre.  

The role

As Clinical Administrator you will assist the Orthotists and Department Managers in the provision of orthoses, and associated equipment to our service users.

Key duties.

• Responding to telephone, email and in-person enquiries in a confidential, professional, and helpful manner.
• Liaising with the Orthotists and Blatchford Managers to ensure a quality service is provided. 
• Initial screening of referrals received in via NHS email system.
• Uploading appropriate new and self-referral information onto Rehabilitation Management System (RMS) for clinician triage.
• Booking appointments with patients over the Telephone.
• Ensure waiting list data is kept up to date.
• General administrative duties as required.

What are we looking for?

Key skills

• Maths and English GCSE C or above (or equivalent)
• Competent with MS Word, Excel, and Outlook
• Previous office administration experience  
• Highly organised, with a strong attention to detail
• Self-motivated and ability to work autonomously.
• Professional approach
• Flexible and self-motivated
• Excellent communication and interpersonal skills
• Confident telephone manner
• Excellent communication skills
• Ability to maintain high standards when working to varying deadlines.

What can we offer you?

Benefits

• 25 days holiday (rising with service)
• Opportunity to purchase additional holiday.
• On Demand Pay
• Pension
• Discounted shopping and leisure activities
• Health cash plan
• Cycle to work scheme

If you feel you have the relevant experience to be considered for this Clinical Administrator position, please apply now.

INDBLATCHFORD