Clinical Administrator

Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.

Through science, technology, and maintaining a clear focus on people, we make mobility possible.

Our Patient Solutions Team are proud to provide the wheelchair service on behalf of the NHS in Derbyshire.  We have a fantastic opportunity for a Clinical Administrator to provide effective and efficient customer focused administration to the service. 

The role

As Clinical Administrator, you will work as part of a small team to assist clinicians and technicians in the provision of wheelchairs and associated equipment to service users. You will perform all necessary administration activities to maintain and develop an efficient and effective service for the centre  

Key duties.

• Providing a reception and triage services for service users at the centre. 
• Communicate effectively with patients who have complex physical, mental health, learning and/or cognitive impairment needs in a way that respects their views, autonomy and culture. 
• Responding to telephone, email and in-person enquiries in a confidential, professional and helpful manner  
• Managing appointments including referrals and maintaining service user records  
• Monitoring waiting lists and liaising with clinicians regarding clinic availability and appointments to maintain waiting times 
• Checking and processing invoices for payment  
• Ensuring all goods received for the service are processed in a timely and effective manner
• Taking minutes for team meetings, as requested. 

What are we looking for?

Key skills

• GCSE maths and English Grade 4 or above or equivalent 
• Previous office administration experience
• Competent with MS office packages and bespoke systems
• Excellent verbal and written communication skills
• Ability to work to tight deadlines
• Strong attention to detail
• Confident and professional telephone manner

What can we offer you?

Benefits

• 25 days holiday (rising with service)
• Opportunity to purchase additional holiday
• Pension
• Discounted shopping and leisure activities
• Health cash plan
• Cycle to work scheme

If you feel you have the relevant experience to be considered for this Clinical Administrator position, please apply now.

INDBLATCHFORD